Hosted Services
Desktop Phone Guide
Attended Transfer (warm transfer) Description: Allows you to speak with the transfer recipient (...
Button Mapping
Users have the ability to edit their own button mapping through their eConsole Portal. Call supp...
Auto-Attendant Menu
Audio Greetings Text-to-Speech: This option allows clients to type out their greeting, whi...
Cloud Hosted PBX Seat Types
SEAT TYPE Metered BasicVoice-only Mobile Select Premier Operator END POINTS ...
Your eConsole Dashboard
Overview This article explains the key sections of your eConsole dashboard, which is your person...
Understanding Answer Rules
What Are Answer Rules? Answer Rules determine how incoming calls to your extension are handled b...
System Voice Greetings
These are a list of the greeting voices to choose from for voicemail and auto-attendant greetings...